Returns & Exchanges
At London Nootropics, we want you to be fully satisfied with your adaptogenic coffee experience. If you are not completely happy with your order, you can return unopened products within 14 days of delivery for a full refund or exchange.
Check Eligibility
Ensure your items are unopened, in their original packaging, and within the 14-day return window from the date of receipt.
Contact Support
Email our customer care team with your order number and reason for return to receive a Return Authorization and the correct return address.
Secure Packaging
Carefully pack your items to prevent damage during transit; we recommend using a tracked shipping service to ensure your return reaches us safely.
Refund Processing
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing